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Our contact center services focus on optimizing the effectiveness of communications with our clients’ valued customers.
To achieve a true heart-to-heart dialog, we place enormous importance on omotenashi, or bringing a spirit of hospitality when communicating with the customer.

While speed and accuracy are of course essential, we also work to empathize with the customer on the other end of the phone, striving for a pleasant, trouble-free dialog that builds trust and resonates with the caller.
We believe this leads to greater corporate value, higher levels of trust for our clients, as well as to increased sales, and
we are constantly working to further improve the quality of our communication.

The tele-net Contact center
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contact center diagram